Reference

How x66 Handles Your Personal Information

When you open an account with x66, we collect certain personal details to keep your account secure and your payments running — whether you use bKash, Nagad or Rocket.

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HOW WE PROTECT YOU

Browse Our Data Handling and Security Approach

We have structured our data practices around four areas that matter most when your account holds payment details tied to bKash, Nagad or Rocket. Each area below reflects how we actually operate — not a general statement of intent.

Cookies and Device Tracking

We use session cookies to keep you logged in across pages and functional cookies to remember your wallet preference. You can adjust cookie settings from your browser at any time without affecting your account balance.

Account Security and Access Logs

Every login generates an access log tied to your device and IP. If we detect a login from an unfamiliar device, we send a one-time verification to your registered mobile number before granting access.

Payment Data Retention

Transaction records — including your bKash, Nagad and Rocket transfer references — are retained for the period required by our operational and legal obligations, then deleted or anonymised according to schedule.

Requesting Changes to Your Data

You can request a correction or deletion of your personal data at any time through live chat or email. We aim to confirm receipt within one business day and resolve the request promptly thereafter.

Explore What Data We Collect and Why

x66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

x66 collects the information you provide when creating your account — your name, contact number, email address and payment method details such as your bKash or Nagad mobile number and Rocket wallet reference. We also collect device data: browser type, session timestamps and IP address, which

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helps us detect unusual login attempts and keep your account accessible only to you. When you make a deposit or request a withdrawal, we log the transaction reference tied to your bKash, Nagad or Rocket transfer so we can verify it against our payment records. We
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do not sell your personal data to third parties. We may share it with payment processors and fraud-detection services strictly to complete your transaction and protect your account. Data retention periods follow our internal policy and applicable local law; once your account is closed, retained records
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are kept only as long as legally required. Access and use of our platform depends on your local law and the eligible regions we serve — if you are unsure whether the platform is available in your location, check with local legal counsel before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or request deletion of the personal data we hold, reach out through any of the channels below. Our account support team handles privacy requests alongside general wallet and login queries — so you can raise a data concern the same way you would flag a bKash deposit issue.

Open Answers to Common Privacy Questions

These are the questions we actually get from people managing their x66 accounts in Bangladesh — about data access, wallet privacy, cookies and what happens when an account is closed.

We collect your name, email, registered mobile number and payment method details — including the bKash, Nagad or Rocket number you use for deposits and withdrawals. Device and session data is also logged for security purposes.

Your wallet number is shared only with the payment processor that handles the transaction. We do not sell it, pass it to marketers or share it with unrelated third parties. Access is restricted to verified internal and payment-processing systems only.

Send a data access request via live chat or the support email shown in your account settings. Include your registered mobile number so we can verify your identity before releasing any account information.

Yes. Submit a deletion request through live chat or email. We will remove your data in line with our retention schedule and applicable local law. Some records may be kept for the minimum legally required period before full deletion.

We use session and functional cookies to maintain your login state and remember preferences like your Rocket wallet setting. You can disable non-essential cookies from your browser settings; core account functions will still work.

After account closure, we retain transaction records and identity data only for the period required by our legal obligations. Once that period ends, your data is deleted or anonymised and no longer linked to your profile.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoX66 Glossary Gamesx66 Casino

How x66 Handles Your Personal Information

Browse Our Data Handling and Security Approach

Cookies and Device Tracking

Account Security and Access Logs

Payment Data Retention

Requesting Changes to Your Data

Contact Us About Your Privacy Rights

Open Answers to Common Privacy Questions

01 What personal data does x66 collect when I open an account?

02 Is my bKash or Nagad number shared with anyone outside x66?

03 How do I request access to the data x66 holds about me?

04 Can I ask x66 to delete my personal data?

05 How does x66 use cookies and can I turn them off?

06 What happens to my data if I close my x66 account?

Privacy Policy

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